Kent is as an internet marketer, tried different outsourcing options... DISASTER! To stay in business he had to redefine the concept of a call center and it’s money making role in business.
Top 3 Value Bombs:
1. Make sure that the phone number that you want people to call is prominent anywhere in your business.
2. When people bought from you once, they’ll feel comfortable buying from you again if their experience is a good experience.
3. If you use scripts, you’d sound robotic. Besides, you as an agent will never learn the product, you’d just learn the script.
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This speech was given as the commencement address to graduates of Stanford University, June 12, 2005.
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Scott is a real estate investor and asset protection attorney in Austin, TX. He became an entrepreneur while still in law school, purchasing and running an auto mechanic shop to pay his way through school. After graduating, he begin his law career as a high-stakes corporate litigator.
He has spent the last 8 years of his career analyzing real estate investment and asset protection. Today, he is the Founder and CEO of Royal Legal Solutions, a firm he built to offer tax, business and legal strategies to clients all over the U.S and Canada. He continues to educate the public on asset protecting strategies to help circumvent debilitating lawsuits for his clients.
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Top 3 Value Bombs:
1. An LLC creates a barrier between you and your money, and anybody who tries to come after you.
2. Before you start the day, write down the one thing that you have to do today - that if you only do that one thing, you can say that the day was a success.
3. As an entrepreneur, you can’t allow cash to stand in the way of you being able to create value for your customers.
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